When to check in
There will be a final check-in completion time on your eticket. You can also see it on the Air New Zealand mobile app. It will be 30 or 20 minutes before your flight, depending on whether you have bags to check in. Otherwise If you’re connecting with an international flight it will be 60 minutes before your domestic flight departure.
Remember this is a final check-in completion time. It’s wise to arrive at the airport well before the cut off.
How to check in
If you don't have bags to check in you can go straight to the gate with the Air NZ mobile app or eticket bar code, then board your flight.
If you are checking in a bag (or you need to print a boarding pass to scan at the gate) you can use our self-service kiosks at Auckland, Wellington and Christchurch. The kiosk will print your boarding passes and bag tags. At airports that don’t have self-service kiosks, please use counter check-in.
Always carry proof of identity
At check in or when boarding, you may be asked to provide suitable ID. You can use a driver licence, passport, Airpoints or Koru card, credit card, birth certificate or NZ Community Services Card.