Fare Conditions for Online Booking

Hong Kong to New Zealand, Australia, Pacific Islands
Pacific Economy Class

Global Saver Max fare	Global Saver fare	Global Flexi fare
Maximum stay 1 year*	Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted up to the day of departure with payment of a change fee of HK$1000. New ticket must be of equal or greater value.	Changes permitted up to the day of departure with payment of a change fee of HK$500. New ticket must be of equal or greater value.	Changes permitted at any time.
If cancelled: refundable less HK$1500 cancellation fee. Partial used or amended tickets non-refundable.	If cancelled: refundable less HK$1000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$1000 penalty.	If cancelled: refundable less HK$500 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$500 penalty.
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 1 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for Airpoints Dollars accrual; however Global Saver Max fares may not be eligible for accrual of frequent flyer miles/points with other airlines.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.

Premium Economy Global Saver fare	Premium Economy Global Flexi fare
Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted up to the day of departure with payment of a change fee of HK$500. New ticket must be of equal or greater value.	Changes permitted at any time. New ticket must be of equal or greater value.
If cancelled: refundable less HK$1,000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$1,000 penalty.	If cancelled: refundable less HK$500 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$500 penalty.
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 2 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for accrual of Airpoints Dollars or frequent flyer miles/points with other airlines.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.

Business Saver fare	Business Class fare
Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted up to the day of departure with payment of a change fee of HK$500. New ticket must be of equal or greater value.	Changes permitted at any time. New ticket must be of equal or greater value.
If cancelled: refundable less HK$1,000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$1,000 penalty.	If cancelled: refundable without penalty.
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 3 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for accrual of Airpoints Dollars or frequent flyer miles/points with other airlines.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.