Hong Kong to United Kingdom and Europe Online Fare Conditions

Hong Kong to United Kingdom and Europe
Pacific Economy Class

Global Saver Max fare	Global Saver fare	Global Flexi fare
Maximum stay 1 year*	Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted up to the day of departure with payment of a change fee of HK$1000.	Changes permitted up to the day of departure with payment of a change fee of HK$1000.	Changes permitted at any time.
If cancelled: refundable (unless otherwise advised as part of a promotional fare) less HK$1000 cancellation fee. Partially used tickets non-refundable	If cancelled: refundable less HK$1000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK$1000 penalty.	If cancelled: refundable less HK$500 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK.
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 1 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for Airpoints Dollars™ accrual, however Global Saver Max fares may not be eligible for accrual of frequent flyer miles/points with other airlines.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.

Premium Economy Global Saver fare	Premium Economy Global Flexi fare
Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted up to the day of departure with payment of a change fee of HK$1000.	Changes permitted at any time.
If cancelled: refundable less HK$1000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK $1000 penalty.	If cancelled: refundable less HK$500 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK $500 penalty.
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 2 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for Airpoints Dollars accrual or frequent flyer miles/points with airline partners.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.

Business Saver fare	Business Class fare
Minimum 5 days / Maximum stay 1 year*	Maximum stay 1 year*
Changes permitted to the inbound flight only for a change fee of HK$2,000	Changes permitted at any time
If cancelled: non-refundable	If cancelled: Refundable
No show fee HK$2000, applicable rebooking fee, refund penalty and service fee will apply.	No show fee HK$1500, applicable rebooking fee, refund penalty and service fee will apply.

* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.

Please note:

Baggage Allowance: 3 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
When making changes to a booking, a local service fee will apply, and a fare upgrade may also apply.
All fares are eligible for Airpoints Dollars accrual or frequent flyer miles/points with airline partners.
Child and infant discounts apply to change/cancellation fees.
Tickets are not transferable to another person.