Hong Kong to United Kingdom and Europe Online Fare Conditions
Hong Kong to United Kingdom and Europe
Pacific Economy Class
| Global Saver Max fare | Global Saver fare | Global Flexi fare |
| Maximum stay 1 year* | Maximum stay 1 year* | Maximum stay 1 year* |
| Changes permitted up to the day of departure with payment of a change fee of HK $1000. | Changes permitted up to the day of departure with payment of a change fee of HK $1000. | Changes permitted at any time. |
If cancelled: refundable (unless otherwise advised as part of a promotional fare) less HK $1000 cancellation fee.
Partially used tickets non-refundable
Non-refundable in case of a no-show. | If cancelled: refundable less HK $1000 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK $1000 penalty. | If cancelled: refundable less HK $500 cancellation fee. After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK. |
* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.
Please note:
- Baggage Allowance: 1 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
- When making changes to a booking, a service fee will apply, and a fare upgrade may also apply.
- All fares are eligible for Airpoints Dollars™ accrual, however Global Saver Max fares may not be eligible for accrual of frequent flyer miles/points with other airlines.
- Child and infant discounts apply to change/cancellation fees.
- Tickets are not transferable to another person.
Hong Kong to United Kingdom and Europe
Pacific Premium Economy Class
| Premium Economy Global Saver fare | Premium Economy Global Flexi fare |
| Maximum stay 1 year* | Maximum stay 1 year* |
| Changes permitted up to the day of departure with payment of a change fee of HK $1000. | Changes permitted at any time. |
If cancelled: refundable less HK $1000 cancellation fee.
After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK $1000 penalty. | If cancelled: refundable less HK $500 cancellation fee.
After travel has commenced, the refund if any will be the difference between the fare paid and the applicable one-way fare for the journey taken less HK $500 penalty. |
* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.
Please note:
- Baggage Allowance: 2 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
- When making changes to a booking, a service fee will apply, and a fare upgrade may also apply.
- All fares are eligible for Airpoints Dollars accrual or frequent flyer miles/points with airline partners.
- Child and infant discounts apply to change/cancellation fees.
- Tickets are not transferable to another person.
Hong Kong to United Kingdom and Europe
Business Premier Class
| Business Saver fare | Business Class fare |
| Minimum 5 days / Maximum stay 1 year* | Maximum stay 1 year* |
| Changes permitted to the inbound flight only for a change fee of HK $2,000 | Changes permitted at any time
In case of a no-show, charge HK$1,000 |
| If cancelled: non-refundable | If cancelled: Refundable
In case of a no-show, refundable less HK$1,000 |
* If your chosen outbound and return fares have different maximum stay rules, the shorter will apply.
Please note:
- Baggage Allowance: 3 piece per person (maximum 23kg each). Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
- When making changes to a booking, a service fee will apply, and a fare upgrade may also apply.
- All fares are eligible for Airpoints Dollars accrual or frequent flyer miles/points with airline partners.
- Child and infant discounts apply to change/cancellation fees.
- Tickets are not transferable to another person.
