For their safety Air New Zealand recommends that infants and young children travel in their own seat using an approved car seat or approved child restraint system.
Children under the age of two, not occupying a seat and accompanied by an adult, may travel on an infant fare. A child travelling on an infant fare must be held by an accompanying adult aged 15 or older. For safety reasons an adult can hold only one infant, and children under the age of 15 may not hold infants. Infants under two days old require a medical clearance prior to being permitted to travel.
If you are the only adult travelling with more than one infant you will need to reserve a seat for the additional infant and pay a child's fare (available for children up to and including 11 years of age). The additional infant must be restrained in an approved infant car seat, which you must provide.
The age of a child that can be restrained in a car seat is up to seven years and under, provided the child does not exceed the weight limit for the restraint system of the car seat.
The car seat must have its own inbuilt restraint system and be of a type approved for use in motor vehicles. Please refer to the chart below. It must also be in good, safe working condition and should not exceed the given dimensions.This will ensure it fits between the armrests when they're in the down position.
Please note: the Business Premier lie-flat seats and Premium Economy SpaceSeats™ are sideways facing therefore the seatbelt has an airbag in it. This means infant car seats and the CARES restraint system are not able to be used in the Premium Economy SpaceSeat™ on the B777-300 aircraft and Business Premier lie-flat seats on all B777 and 787 aircraft as it would impede the deployment of the airbag in the event of an emergency. Infants under the age of two years can still be seated on their parent/guardian's lap and will be provided with a specially designed infant's seat belt which will not inhibit the safety features of the airbag seat belt.
|Infant seat type||Maximum width||Maximum height|
|Aft (rear) facing||43 cm (17 inches)||48 cm (19 inches)|
|Forward facing||43 cm (17 inches)||65 cm (25.5 inches)|
Depending on the age and size of your child, the type of child seat may be aft (rear) or forward facing. A child seat may only be used in an aft (rear) facing position if it doesn't interfere when the seat in front reclines.
These dimensions apply to 777-300, 777-200, 787-9, 767 and A320 aircraft.
The child restraint should display one of the following manufacturing standards marks:
Graphics courtesy of Transportation Safety Training Center, Virginia Commonwealth University.
Infant and child restraint guidance table
|If your infant or child weighs:||We suggest using a:|
|Less than 10kg (22lbs)||Aft-facing car seat|
|20 to 30kg (22 to 66lbs)||Forward-facing car seat|
|More than 26kg (60lbs) and is taller than 125cm (49in)||Aircraft seat belt or approved car seat alternative|
Please note that window seating is preferred for child car seats to ensure that other customer’s isle access is not impacted both for comfort and safety reasons. Other seat locations may be prohibited for use with a car seat including emergency exit seating.
Please note: Flights operated by Virgin Australia including Air New Zealand 7000 flights have different standards for infant car seats. Please contact Virgin Australia for more details.
For safety reasons, child booster seats are not permitted as they are designed to be used with a diagonal seat belt rather than a lap belt.
- The CARES child restraint system. CARES has been approved for use on Air New Zealand flights by the New Zealand CAA (Civil Aviation Authority).
- The MERU TravelChair. The TravelChair is a postural support chair that has an adjustable headrest, footrest and body harness for children with disabilities who may not be able to use a standard car seat or airline seat without additional support.
It is suitable for children from 3 – 11 years (depending on their size and weight), please note that there are some restrictions on how and where the MERU TravelChair can be used onboard, so please ensure you contact us prior to travel at firstname.lastname@example.org or +64 9 255 7757 (please note call charges apply).
Please note: the Business Premier lie-flat seats and Premium Economy SpaceSeats™ are sideways facing therefore the seatbelt has an airbag in it. This means infant car seats and the CARES restraint system and MERU TravelChair are not able to be used in the Premium Economy SpaceSeat on the B777-300 aircraft and Business Premier lie-flat seats on all B777 and 787 aircraft as it would impede the deployment of the airbag in the event of an emergency.