When to check in

There will be a final check-in completion time on your eticket. You can also see your final check-in completion time on the Air New Zealand mobile app. It will be 90 minutes before your flight is due to depart, unless you are travelling to or from the USA (including transiting) where it will be 2 hours before your flight. Remember this is a final check-in completion time. It’s wise to arrive at the airport well before the cut off.

How to check in

You can check in using self-service kiosks at Auckland, Wellington, Christchurch, Queenstown, Sydney, Melbourne, Brisbane, London Heathrow, San Francisco & Los Angeles. You will need a machine-readable passport. The kiosk will print your boarding passes and bag tags, if you're checking in luggage. At the bag drop our staff will check your passport.

Please use counter check-in at airports that don’t have self-service kiosks and for code-share flights with another airline.