Items for use at any time
Items with restricted use
Items requiring prior approval
Mobile phone/PDA use
PC Power Operation
Items for use at any time
The following portable electronic devices may be used on the aircraft at any time:
Items with restricted use
The following may be used after take-off and before landing, when the seatbelt sign is off:
- portable computers - provided no wireless communication connections are used, and the computer is powered by its own battery
- PDAs - provided it is flight mode capable and this mode is selected prior to doors closing
- portable CD and DVD players with headphones
- iPods and MP3 players
- portable radios and televisions with headphones
- hand-held electronic games
- portable video recorders and cameras
- portable electric typewriters
- hand held calculators with printer
- self-contained personal life support systems that use non-spill batteries, including nebulisers, monitors and similar may also be used when the passenger has prior medical clearance from
Air New Zealand
Items requiring prior approval
The following may be used only with prior approval from
Air New Zealand:
- life support equipment which is not self-contained
- equipment containing dangerous chemicals such as mercury or acid devices that require a separate battery or power source
- portable radio transmitting devices and radio control systems (e.g. radio-controlled cars)
- anything not specifically covered in the previous sections
Mobile phone/PDA use
Before Take off and In-flight:
Mobile phone use is permitted on all Air New Zealand aircraft when the aircraft is stationary on the ground, with the entry door(s) open.
When the last entry door is closed, you will be advised to switch off your mobile phone/PDA. Please leave it off until you are advised that you are permitted to turn it back on again in-flight, should it be equipped with a flight or safe mode.
Flight or safe mode mobile phones and PDAs may be used in-flight. Flight mode enables the basic functions of your mobile phone or PDA to be used whilst disabling the transmitting function.
To take advantage of this, you must switch your device to flight mode, and then turn your device off, before the aircraft doors are closed. When the device is turned back on again, it will already be set to flight or safe mode and deemed safe.
At no point during the flight will you be permitted to make or receive phone calls or SMS texts, send or receive emails, or use the internet.
After Landing:
Changes to Air New Zealand mobile/PDA policy now allows you to turn your hand held electronic devices on after landing when advised by your crew. This will allow you to send and received phone calls and SMS texts, use your iPod, MP3 player and send and receive emails, use the internet etc. The only proviso is that you have to remain seated during taxi and have your electronic equipment handy from your seated position.
This is how it works:
Once the aircraft has landed, and turned onto the taxiway, you will be advised that you are permitted to use the full functions of your mobile phone/PDA. This policy will only apply to flights taxiing to an airport gate served by an airbridge.
If you are required to disembark not using an airbridge or a combination of airbridge and steps, or if there are any other conditions that prohibit phone use, your crew will advise that all devices must remain switched off until inside the terminal building.
Please check with your travel agent or Air New Zealand when you book your flight if you are unsure whether the equipment you intend taking is permitted on the aircraft.
Note: The Captain can instruct that any item of equipment be turned off at any time should electronic interference be suspected.
PC Power Operation
PC Ports are available in Business class on A320 aircraft, and in Business Premier and Pacific Premium Economy on B777 and B747 aircraft. The in-seat outlet unit provides 11OV at 60Hz. The outlet plug accepts most common connector plugs including:
- 3-pin New Zealand or Australian plugs
- 2-pin European plugs
- 2-pin or 3-pin USA plugs
The outlet plug does not accept 3-pin British plugs. For use of devices with this type of plug, an adapter is required. Adapters are not available onboard Air New Zealand services.
