Sales and Reservations

Air New Zealand

Unit 5111-12, 51/F
The Center
99 Queen's Road Central
Hong Kong

Reservations

Phone: 852-2862 8988
Fax: 852-2862 8989
Email: hkgreservations@airnz.co.nz
Office Hours: 0900 - 1730 Monday to Friday
Closed on Saturday / Sunday / Public Holidays

Feedback

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Sales Department

Phone: 852-2862 8968
Fax: 852-2862 8969
Email: hkgsales@airnz.co.nz
Office Hours: 0900 - 1730 Monday to Friday
Closed on Saturday / Sunday / Public Holiday

Air New Zealand Airport Office

Phone: 852-2769 8669
Flight Information: 852-2216 1088
Baggage Service (Lost & Found):
852-2216 1023 / 2216 1024
Baggage Service (Lost & Found) Fax:
852-2382 4543
Baggage Service (Lost & Found) Email:
baggage.services@jasg.com

Toll Free Contact Number

New Zealand
Freephone (NZ): 0800 737 000

United Kingdom
Freephone: 0800 028 4149 (consumer)
Freephone: 0800 028 6185 (travel trade)

Airpoints™

Contact Centre
Unit 5111-12, 51/F
The Center
99 Queen's Road Central
Hong Kong
Phone: 852-2862 8988
Fax: 852-2862 8989
Email: hkgreservations@airnz.co.nz

Engineering

Email: marketing.services@airnz.co.nz

Airline Training

Email: airlinetraining@airnz.co.nz

Golden Oldies World Sport Festivals

Phone: +64 9 336 2783
Email:  hockey@goldenoldiessports.com
netball@goldenoldiessports.com
soccer@goldenoldiessports.com
rugby@goldenoldiessports.com
cricket@goldenoldiessports.com

Air New Zealand Cargo

Unit 5111-12, 51/F
The Center
99 Queen's Road Central
Hong Kong
Phone: +852 2769 8660
Fax: +852 2718 3552
Email: hkgc@airnz.co.nz

Office Hours
0900 - 1730 Monday to Friday
0900 - 1300 Saturday
Closed on Sunday / Public Holidays
SITA: HKGFSNZ

Ground Handling Cargo - Asia Airfreight Terminal (AAT)
Office Hours: 24 hours
Cargo Handling Exports Documents
Phone: 852-2949 7788
Fax: 852-2215 0803
Cargo Handling Imports Documents
Phone: 852-2949 7788
Fax: 852-2215 0050

Ground Handling Ramp - Jardine Air Terminal Services (JATS)
Operation Control Ramp & Transport Services
Phone: 852-22161900