Air New Zealand's story began in April 1940 when its forerunner airline, Tasman Empire Airways Limited (TEAL) was incorporated. TEAL began its first trans-Tasman services with flying boats, and over the years steadily expanded the size and scope of its operations and the extent of its international network. The route network was expanded from Australia and the Pacific to Asia, the USA, the UK and Europe. In October 1953 TEAL became jointly owned by the New Zealand and Australian Governments, and in April 1961 the New Zealand Government assumed full ownership.
In addition to TEAL operating international services, the New Zealand Government established NZ National Airways Corporation (NAC) in 1947. NAC was the primary operator of domestic air services between major centres and provincial cities and towns, and along with TEAL would later form the basis for today's Air New Zealand.
ZK-AMA Aotearoa, Short S.30 Empire-class flying boat, Evans Bay, Wellington. This was TEAL’s first aircraft in 1940, a strong beginning for Air New Zealand.
In December 1951 a flying boat service from Auckland via Fiji and the Cook Islands to Tahiti began - it was known as the "Coral Route". Samoa became part of this route in 1952. The inaugural flight was made in a MK III Solent Flying Boat called Aparima. Solents were used to fly the Coral Route until September 1960, when the world's last scheduled international flying boat service was discontinued. The 50th anniversary of the Coral Route was celebrated by Air New Zealand on the 15th of December 2001.
DC-8 inflight with Air New Zealand Five-Star Jetline branding, c1965.
In April 1965 TEAL was renamed Air New Zealand Limited, and continued operating solely international services. 1965 also heralded the beginning of the jet era for Air New Zealand, with the arrival in July of the first DC-8 jet aircraft. The new jets meant that Air New Zealand could expand operations to North America and Asia, becoming a truly international airline. In 1973, Air New Zealand also introduced the larger DC-10. The airline operated with a combined DC-8 and DC-10 fleet until the 1980s, when the larger Boeing 747 began to replace the older jets. The first 747 arrived in May 1981.
Sunset in Christchurch, New Zealand.
In the meantime, NAC's early piston-engined aircraft such as the DC3, were replaced by turbo-props, and in 1968 the jet age for domestic aviation was ushered in by the Boeing 737.
Thirteen years after TEAL was renamed Air New Zealand, Air New Zealand and NAC merged in April 1978, forming the first New Zealand carrier to offer both international and domestic services.
Tragedy struck Air New Zealand on November 28th 1979 when a DC 10 on a sightseeing flight to Antarctica crashed into Mt Erebus, resulting in the loss of all 257 passengers and crew onboard. The tragedy deeply affected New Zealand and everyone that worked at the airline.
In April 1989, the New Zealand Government privatisation of Air New Zealand was completed through the outright sale of the company for NZ$660 million, to a consortium comprising of Brierley Investments, Qantas, Japan Airlines and American Airlines. Air New Zealand shares were listed on the New Zealand Stock Exchange as "A" shares (could only be held by New Zealand nationals) in October 1989 and "B" shares (no restriction on nationality of ownership) in December 1991.
During the 1980s and 1990s Air New Zealand continued to expand its international network, particularly to Asian cities like Taipei, Nagoya, Osaka and Fukuoka.
The Isabel Harris of Thornton Hall uniform worn from 1987 to 1992. Models on Mt Victoria, Devonport, Auckland.
In March 1999 Air New Zealand became a full member of the Star Alliance group. The Star Alliance, which includes Air Canada, ANA, Asiana Airlines, Austrian Airlines, bmi, LOT Polish Airlines, Lufthansa, Singapore Airlines, SAS, South African Airways, Spanair, SWISS, TAP Portugal, Thai Airways, United Airlines, US Airways and Varig is the world's largest global alliance and provides valuable network and loyalty benefits to customers.
Beyond the Star Alliance, Air New Zealand has strong commercial partnerships with airlines serving key markets which complement and strengthen Air New Zealand's airline network. These relationships are managed at a bilateral level.
In September 1996, Air New Zealand announced a conditional agreement to purchase 50% of Ansett Holdings for a total outlay of A$475 million. The purchase was completed in October 1996. Ansett Holdings owned 100% of Ansett Australia (the domestic airline) and 49% of Ansett International.
In February 2000, Air New Zealand announced the conditional purchase of the remaining 50% of Ansett Holdings Limited from News Corporation Limited for A$580m, with a further deferred consideration equivalent to 10.5% of issued capital to be settled between two and four years. The purchase was completed in June 2000 creating a new world top twenty airline.
Ansett had an extensive network throughout Australia and provided Air New Zealand customers with a greatly enhanced offering.
Following a significant downturn in Ansett's performance, leading to unsustainable levels of losses, Ansett was placed into Voluntary Administration in September 2001. On the 4th of October 2001 the Air New Zealand Board, its major shareholders and the New Zealand Government announced a new proposal which provided a substantial capital injection from the New Zealand Government into Air New Zealand. Following shareholder approval of the new proposal in December 2001, Air New Zealand was recapitalised in January 2002.
In July 2002, Air New Zealand began a fleet renewal programme and confirmed an order for 14 new Airbus A320s. The Airbus aircraft replace Boeing 767-200 and Boeing 737-300 aircraft that are being progressively retired from the fleet.
In October 2004, the airline announced an upgrade to the turbo-prop fleet, with an agreement to acquire 17 new Bombardier 50 seat Q300 turbo-prop aircraft, and options to purchase a further 10 Q300 and 13 Q400 aircraft. The new aircraft will replace the fleet of 17 33-seater Saab 340A aircraft.
Air New Zealand is transforming its business to firmly put the customer at the front of all its processes. The domestic business was the first to undergo dramatic transformation.
From November 2002, the way people travelled within New Zealand changed dramatically. The airline remodelled its business to offer substantially lower fares, simplified booking rules, a focus on internet sales and ease of booking, additional seat availability and improved loyalty benefits for frequent flyers.
Short haul international services (Tasman and South Pacific) were next. In October 2003, the concept was extended to Tasman travel. With the move, Air New Zealand became the first airline to introduce everyday, low-cost travel across the Tasman and continued its efforts to encourage more people to travel more often. Pacific routes followed in May 2004.
In June 2004, the addition of 12 Boeing aircraft to the fleet and plans to transform the long haul flying experience were announced.
The Boeing deal saw Air New Zealand acquiring eight new Boeing 777-200ER and four Boeing 7E7 aircraft, as well as rights to acquire a further 46 long haul aircraft. The aircraft began arriving in October 2005 and have allowed Air New Zealand to develop new routes, increase frequency on existing routes and increase both passenger and cargo capacity, while improving efficiency and emission ratings.
In 2010 Air New Zealand’s first Boeing 777-300 aircraft touched down in Auckland on Christmas Eve morning, bringing the Kiwi designed Skycouch to New Zealand for the first time. The aircraft were brought in to service the Auckland – Los Angeles – London route.
Boeing 787-9 Skycouch.
The new Air New Zealand inflight product features the revolutionary lie-flat seats for business class passengers –each with direct aisle access; Skycouch options for economy passengers, video screens in every seat and movies on demand; new slimline economy seats; new soft furnishings, refurbished bathrooms and a new food and beverage experience. In addition, a new premium economy service offers additional leg room, more seat recline and in-seat power. The premium economy offering is unique among carriers to and from New Zealand.
The landscape shifted again in July 2014 when Air New Zealand debuted the first 787-9 Dreamliner in Seattle – making history as the first airline to launch the stretch version of Boeing’s new aircraft. The Dreamliner touched down in Auckland on July 11 2014 and began its first scheduled flights in October 2014. As of December 2014, Air New Zealand has two 787-9 aircraft in service with a further nine on firm order.
In addition to the new long haul aircraft and inflight product, Air New Zealand has also launched new international routes.
On June 30 2004 direct services between Auckland and San Francisco were launched, with services from Wellington to Fiji and Christchurch to the Cook Islands beginning in late 2004.
Less than two years later, in June 2006, the airline announced it was to commence direct services between Auckland and Shanghai – mainland China’s fastest growing and most affluent commercial hub. The following year Air New Zealand launched direct flights between Auckland and Vancouver.
In January 2014 Air New Zealand announced it would begin flying direct to Singapore via an alliance with Singapore Airlines, with the first tickets going on sale in September 2014. More recently, the airline also announced plans to operate direct flights between Auckland and Argentina’s vibrant capital, Buenos Aires. The three times weekly return service will be operated by a Boeing 777-200 aircraft with tickets on sale in March and flights commencing in December 2015, subject to necessary approvals.
Alongside ongoing efforts to market New Zealand as a destination to existing markets, Air New Zealand has renewed its focus on growing potential markets and earlier this year opened a sales office in Beijing, China. Direct flights between Auckland and Shanghai are also planned once the necessary regulatory approvals are received.
In September 2010, Air New Zealand debuted ‘Seats to Suit’ which offers customers the choice of Seat, Seat + Bag, The Works and Works Deluxe on flights between New Zealand, Australia and the Pacific Islands.
Air New Zealand's loyalty programme, Airpoints™, was relaunched in November 2004 as Airpoints Dollars™. In a world first, customers can use their Airpoints Dollars to book any seat, at any time, on any Air New Zealand ticketed and operated flight, just like cash. In September 2013, Air New Zealand teamed with Kiwibank to launch a ground breaking Airpoints earning credit card.
With all these initiatives and the many more to follow Air New Zealand remains committed to delivering a uniquely Kiwi experience to its customers.