Sustainable sourcing

In order to be a sustainable business, we must take responsibility for what we purchase, the way our products and services are used and how things are disposed of.

The procurement team is responsible for an annual spend of more than $1.2 billion* across a global supply chain. Our focus in not just on the products but also on outcomes that mutually benefit us, our suppliers and our customers.

Our Supplier Code of Conduct, based on the United Nations Global Compact principles, sets out our minimum expectations of suppliers for labour, human rights, the environment and ethical business. We have achieved positive assurance from suppliers representing 88.7% of spend, that they meet this code. Our aim is 100% positive assurance by 2020, and we are currently tracking to reach this ahead of that date.

Find out more in our 2017 Sustainability Report.

Air New Zealand Supplier Code of Conduct

Dear Air New Zealand Supplier,

At Air New Zealand we are committed to the highest standards of social and environmental responsibility and ethical conduct. We have a mission to maintain operational integrity and safety always and are committed to supercharging New Zealand’s success - socially, environmentally and economically. We also recognise the importance of minimising the impact of our operations on our surroundings by operating in a sustainable manner.

We seek to engage and collaborate with suppliers who share our commitment and approach to conducting business.

The Air New Zealand Supplier Code of Conduct supports the continued application of our commitment to advance social, environmental and ethical responsibility beyond our own operations to our supply chain. We expect Air New Zealand Suppliers to meet the minimum standards defined by this Code and fully comply with all applicable laws and regulations when conducting business with Air New Zealand.

Air New Zealand recognises that achieving these standards will involve a dynamic process and encourages Suppliers as a minimum to:

  1. Meet the standards set forth in this Code, or, where any standards are not met, establish clear goals toward meeting the standards set forth in this Code within an agreed time period, and
  2. Actively review, monitor and modify their management processes and business operations to ensure they facilitate continuous improvement


You can download the Air New Zealand Supplier Code of Conduct here.

Please take action
We request that an authorised person from your organisation completes this short online questionnaire to affirm your organisation's commitment to sustainable business practices, and our Supplier Code of Conduct. The questionnaire can be accessed by clicking the “Next Page” button.

We thank you for supporting our commitment to responsible business practices, and for embracing sustainability as a critical business requirement. If you have any questions about this process, please contact us at sustainablesourcing@airnz.co.nz or leave your feedback at the end of the questionnaire.

Yours truly,
Chloe Surridge
GM Procurement
Air New Zealand

Complete supplier code of conduct questionnaire