What you take away with you will help ensure an enjoyable and successful trip. Select from the following options for what you need to know when packing your bags.

There are limits on the number of pieces and weight of baggage allowed, which vary with where you are travelling. See checked in baggage and cabin baggage for details, including restrictions on the excess baggage and liquids, aerosols and gels you may carry onboard with you. If you require a larger baggage allowance you can prepay Extra Bags online for selected Air New Zealand flights and save on the airport excess baggage rates.

For delayed baggage, if you have your reference number you can check its status with our online baggage tracing service.

Checked in and Cabin baggage

Checked in and Cabin baggage.

Find out what the baggage allowance included with your airfare is:

Checked-in Baggage

Checked-in Baggage Allowances
Oversized Items & Sporting Equipment

Prohibited and Restricted Items

Cabin Baggage

Cabin Baggage Allowances
Restricted Items

Electronic Equipment 


Excess Baggage

Excess Baggage.

If you exceed your free baggage allowance, additional charges apply. Remember, prepaid Extra Bags lets you save on the full airport excess baggage rates.

Excess Baggage Charges
Prepaid Extra Bags
Unaccompanied Baggage


Baggage Services

Baggage Services.

If you have special baggage requirements or there was a problem with transporting of your bags, check out our Baggage Services

Mishandled Baggage
Travelling with Pets
Baggage Services Contacts