Here's just a taste of the benefits on offer with Koru:

At the airport:

  • Lounge access
    Visit our Air New Zealand Domestic, Regional and International Lounges and many Partner Lounges when travelling on an Air New Zealand operated flight with an Air New Zealand ticket and flight number. Discover the locations of our lounges.
  • Guest entitlement
    Bring a guest when visiting Air New Zealand operated lounges. Some of our Partner Lounges also allow an additional guest.
  • Koru Guest Card
    Koru members are able to purchase a Koru Guest Card, to enable them to bring in one additional guest on top of their +1 guest entitlement with their membership into Air New Zealand lounges.
  • Priority check-in
    You’re invited to use our premium check-in when travelling on Air New Zealand ticketed and operated flights.
  • Virgin Australia lounge access
    Visit with a guest when travelling on Virgin Australia across the Tasman and domestically in Australia.
  • Cathay Pacific lounge access
    Access our International Lounge in Auckland or the Thai Airways Business Lounge in Hong Kong when travelling on Air New Zealand ticketed flights operated by either Air New Zealand or Cathay Pacific between Hong Kong and Auckland.
  • Koru Valet parking
    Access to paid Koru Valet parking services in Auckland and Christchurch.


  • Extra baggage allowance
    Take advantage of an additional piece when travelling on Air New Zealand operated and ticketed flights when checking in with Air New Zealand, where the fare purchased includes a checked bag and Air New Zealand baggage rules apply.
  • Seat Select
    Request available preferred frequent flyer seating online on Air New Zealand operated flights.

These are just a few of the great benefits you will receive as a Koru member. Explore all the benefits of joining Koru.

Benefits available to members when travelling on an Air New Zealand operated flight (with an Air New Zealand ticket and flight number). Visit Koru Programme Terms and Conditions for full programme details.

Choose a Koru membership to suit you

There is a Koru membership to suit everyone. All prices are in New Zealand Dollars and are GST inclusive.

Membership type Joining fee*
One year Two years
Five years
Individual $255 $599 $1,059 $2,429
Corporate (10+ members) $155 $545 $959 N/A
Senior Membership $255 $445 $725 $1,759

Join Koru.

To join Koru sign into your Airpoints™ online account and purchase Koru Membership from the My Benefits page.

You can also renew your Koru membership by signing into your online account and visiting the My Benefits page.

If you don’t have an online account yet, register now, and then go to the 'My Benefits' tab to join or renew.

You can also fill in the application form to join or renew your Koru membership and post it to us at Koru Contact Centre, Private Bag 93537, Takapuna, North Shore City 0740, New Zealand.

Or call the Koru Contact Centre on 0800 736 000 (or +64 9 375 0285 outside of New Zealand) to arrange a membership over the phone.

Koru Contact Centre

For all Koru programme queries including changing your membership contact details, get in touch with our Koru Contact Centre during office hours (8:30am - 5pm) Monday to Friday:

Phone: 0800 736 000 (within New Zealand) or +64 9 375 0285 (outside of New Zealand)
Fax: +64 9 306 5305
Post: Koru Contact Centre, Private Bag 93537, Takapuna, North Shore City 0740, New Zealand

If you have lost your Koru card or you need to request a new kit (new card and baggage tags) this can be done by contacting the Koru Contact Centre. Replacement fees can be paid in full with Airpoints Dollars™, credit or debit card or your Air New Zealand Travel Card.

Koru Replacement Kit $25
Koru Replacement Card $12
Koru Replacement Bag Tags