Koru programme

Make the most out of your travels with a Koru membership.

Koru members enjoy a range of benefits* when travelling with Air New Zealand as well as on some flights with our alliance airline partners.

These include lounge and guest access privileges, additional baggage allowances and priority check-in and boarding, among other exclusive member benefits.

We've designed Koru to help make every journey more comfortable and seamless and you can learn all about Koru below.

Koru membership types

Purchasing a Koru membership is simple to do online – it's the quickest and easiest way. You can log in to your Airpoints™ account and pay using a credit/debit card, or with your Airpoints Dollars™ (if you have enough to cover the full membership cost).

Choose the membership type below that best suits your travel needs to instantly unlock the curated range of exclusive Koru benefits. The longer the membership period, the more you could save.

Membership type

Individual membership

Eligibility

Those 18 years and over can join Koru for one, two or five years.

Joining fee*

$255

One year

$834

Two years

$1,459

Five years

$3,374


Membership type

Senior membership

Eligibility

Those 65 years and over can join Koru for a discounted rate, for one, two or five years.

Joining fee*

$255

One year

$670

Two years

$1,110

Five years

$2,670


Membership type

Corporate membership

Eligibility

Offers a discounted rate to current employees of eligible organisations. Learn more.

Joining fee*

$155

One year

$775

Two years

N/A

Five years

N/A


Membership type

Partner renewal membership**

Eligibility

New partner memberships are no longer available. Only existing memberships will be honoured for their term.

Joining fee*

N/A

One year

$625

Two years

$1,085

Five years

N/A


Koru membership fees  

A joining fee applies to new memberships and members renewing their membership more than one month after expiry of an existing membership, we'll waive the joining fee if you renew your membership within one month of expiry.

Payment

Membership costs can be paid in full with Airpoints Dollars™ or credit/debit card or on your business' Air New Zealand Travelcard. Payment by direct credit and cheque is no longer accepted.

Koru membership costs are not refundable and cannot be put on hold. Should your Tier Status change to become an Airpoints™ Gold or Elite member, your Koru membership will run for its full term and is non-transferable.

Koru add-ons

Koru members also have the ability to purchase membership add-ons that enhance the existing benefits. These can be purchased online after logging in to your Airpoints account.

Koru add-on

Additional Koru Tags (x2 tags)

Details

Used to help you identify your bag as it comes off the luggage belt and give you the look of a seasoned frequent flyer.

Current fees

$15


Koru add-on

Extra Guest (formerly known as Guest Card)

Details

Allows one additional guest (on top of your usual guest allowance) to join you in any of our Air New Zealand Lounges.

Current fees

3 months - $120

6 months - $230

9 months - $345

12 months - $450


Koru replacement cards are no longer available to purchase. Your digital Koru card can now be accessed via the Air NZ app and the new Koru member dashboard.

Frequently asked questions about the Koru programme

Can I use Airpoints Dollars™ to join the Koru programme?

Will I be charged a joining fee?

How long does it take for a Koru membership to start?

How long will it take for my Koru membership pack and/or items to arrive?

Can I purchase a single-entry lounge voucher?

What's the expiry date on my lounge vouchers?

I have an eligible Airpoints earning credit card and I'm having trouble accessing my Koru membership discount, what should I do?

Does the Koru programme include valet parking?

How can I pay for a Koru membership or add-ons?

Can I access the Air New Zealand lounges if I'm a Koru member that has purchased my ticket through another airline or a travel agent?

I've lost, misplaced or did not receive my Koru card - can I order a replacement?

How do I contact the Koru contact centre?

Things you need to know:

* Koru benefits apply when travelling on Air New Zealand operated flights (with an Air New Zealand ticket and flight number). Some travel benefits apply on selected routes with our alliance partners Air China, Cathay Pacific, Singapore Airlines and United.

All prices quoted are in NZ dollars and are GST inclusive.

Koru membership is not a Star Alliance recognised product.

** New Koru Partner memberships (for partners of existing Koru members) are no longer available, however existing Partner memberships will be honoured for their term and you may renew an existing Partner membership if it matches your Koru membership renewal period.

Koru programme terms and conditions apply.