Experience
Enjoy the Air New Zealand experience every step of your journey whether you're at the airport, travelling near or far on board your flight, making the most of our services or preparing for your flight.
At the airport
Domestic check-in
Packed your bags and ready to fly within New Zealand? The next step is checking in - and you can even do it before you leave home.
More on domestic check-in
International check-in
Flying with us internationally? Here's everything you need to know to get checked in online or at the airport.
More on international check-in
Online & mobile check-in
You can check in 24 hours before your flight. Check in on your mobile or online, then drop off your bags and head to the gate.
More about online check-in
Lounges
We have comfortable, well-appointed lounges at airports in New Zealand and select destinations around the world.
Explore our loungesOn board your flight
New Zealand Domestic
With destinations across New Zealand, whether flying for business or leisure, enjoy your journey with us
Pacific Islands
Your tropical paradise awaits. From Samoa and Fiji to Tonga and New Caledonia, explore the islands with Air New Zealand.
The trans-Tasman
Define your trans-Tasman experience. Enjoy greater flexibility when you fly with us between New Zealand and Australia.
International long haul
Connect to the world with Air New Zealand. Choose from destinations across the USA, Canada and Asia.
Services
Free inflight Wi-Fi
Stay connected when you fly. Enjoy free inflight Wi-Fi on select flights.
Inflight entertainment
Sit back, relax and enjoy free entertainment, with magazines, movies, TV box-sets, music and games at your fingertips. There's something for everyone.
Upgrades
Treat yourself to an added touch of comfort. Explore options to upgrade your Air New Zealand flight.
Cuisine & wine
Indulge in a taste of New Zealand. Our menus blend regional flair and Kiwi influence with our commitment to sustainability.
Prepare for your flight
Special assistance
Our priority is to provide the best service and accessibility for all our passengers. Our team is here to assist throughout your journey.
Manage, change or cancel flight bookings
You can view, change or cancel your flight, add an extra bag, select your seat, request a copy of your electronic ticket and more.
seatselect
Window or aisle? Select your seat in advance on Air New Zealand operated flights.
Baggage
Find out how much baggage you're allowed, what not to pack, information on oversized baggage and more.
Children travelling alone
Get peace of mind as your young traveller sets off with our experienced crew and Airband™.
Travelling with pets
Bring your furry or feathered friend with you as you travel within New Zealand.
Milford Track image courtesy of Destination Queenstown; Sydney Harbour image courtesy of Destination NSW