What you need before you travel

In this section

  • Check your baggage and dimensions, add an extra bag, review restricted items, bring your pets, send cargo and more. 
    See more about baggage
  • Information about passports and visas, vaccinations, government travel advice, travel insurance and more. 
    Prepare for your trip
  • Check the status of your flights with the Air NZ mobile app, or check the status of our flight arrivals, departures, schedules, and more. 
    Find out about Air New Zealand flights
  • Information for people travelling with disabilities, medical conditions, special requirements, while pregnant and with children. 
    Learn more about special assistance
  • Air New Zealand's guiding principle drives us to "be the customers' airline of choice when travelling to, from and within New Zealand.” 
    See more of our customer service plan
  • The must do and must see experiences around New Zealand. 
    See more about things to do in New Zealand