Long haul Business Premier fare conditions

Business/ Business Premier

Frequent Flyer / AirpointsTM

  • Eligible for Airpoints Dollars and Status Points accrual.
  • Accrual of frequent flyer miles/points with airline partners may be eligible.

Cancellation

  • Departure from Hong Kong (Booking class C/D/Z/J)- Subject to HK$1,600 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$1,600.
  • Departure from Taiwan (Booking class C/D/Z/J)- Subject to NT$3,000 cancellation fee for totally unused ticket only. Partially used tickets are non refundable in any circumstances.
  • Departure from Philippines (Booking class C/D/Z) - Subject to US$50 cancellation fee for totally unused ticket only. Partially used tickets are non refundable in any circumstances.
  • Departure from Philippines (Booking class J) - Subject to US$100 cancellation fee for totally unused ticket only. Partially used tickets are non refundable in any circumstances.

Non-refundability and/or cancellation penalty waived in case of death of passenger or immediate family member. Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. “Immediate family” are: “Spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law”.

No Show

  • Penalty of HK$2,000/ NT$3,000/ US$200 applies plus fare difference. Service fees apply.

Changes

  • Departure from Hong Kong Business Premier (Booking class J) - All changes must be made before the ticketed flight date. Subject to HK$1,600 change fee per ticket per transaction and applicable fare difference. Service fees apply.
  • Departure from Hong Kong Business Premier (Booking class C/D/Z) - All changes must be made before the ticketed flight date, service fees apply. Otherwise, No Show fee applies.
  • Departure from Taiwan (Booking class J/Z/D/C) - All changes must be made before the ticketed flight date, service fees apply. Otherwise, No Show fee applies.
  • Departure from Philippines (Booking class J/Z/D/C) - All changes must be made before the ticketed flight date, service fees apply. Otherwise, No Show fee applies.
  • Tickets are not transferable to another person.

Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Baggage Allowance

  • Business Premier - 3 pieces per person (max 23kg per piece).