Global Flexi fare conditions
Tickets are not transferable to another person.
Where the rules or fare conditions differ between the outbound and return journeys, the most restrictive conditions will apply for the whole journey.
For tickets issued prior to the effective date mentioned below, the original fare rules apply.
Non-refundability and/or cancellation penalty waived in case of death of passenger or immediate family member. Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. "Immediate family" are: "Spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law".