Global Saver Max Fare Conditions

In Economy / Premium Economy

Frequent Flyer / Airpoints™

  • Eligible for Airpoints Dollars and Status Points accrual.
  • Accrual of frequent flyer miles/points with airline partners may be eligible.
  • Not eligible for Airpoints Confirmed Upgrades or Companion Tickets.

Cancellation

  • Departure to or from Hong Kong Economy fare (Booking class L) - Subject to HK$2,000 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$2,000.
  • Departure to or from Hong Kong Economy fare (Booking class K) - Subject to HK$2,200 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$2,200.
  • Departure to or from Hong Kong Economy fare (Booking class P) - Non-refundable.
  • Departure to or from Philippines Economy fare (Booking class L/K/P) - Non-refundable.

For tickets sold on or prior to 27 February 2019, departure to/from HK:

Booking class L - Subject to HK$1,800 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$1,800.

Booking class K/P - Non-refundable.

Booking class L is remapped from Global Saver Fare to Global Saver Max Fare, effective 28 February 2019.

Non-refundability and/or cancellation penalty waived in case of death of passenger or immediate family member. Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. “Immediate family” are: “Spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law”.

No Show

  • Departure to or from Hong Kong, booking class L/K - Penalty of HK$2,200 applies plus fare difference. Service fees apply.
  • Departure to or from Hong Kong, booking class P - Not applicable.
  • Departure to or from Philippines, booking class L/K/P - Penalty of HK$2,400 applies plus fare difference. Service fees apply.

For tickets sold on or prior to 27 February 2019, departure to/from HK:

Booking class L - Penalty of HK$2,000 applies plus fare difference. Service fees apply.

Booking class K/P - Not applicable.

Booking class L is remapped from Global Saver Fare to Global Saver Max Fare, effective 28 February 2019.

Changes

  • Departure to or from Hong Kong Economy fare (Booking class L) - All changes must be made before the ticketed flight date. Subject to HK$2,000 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.
  • Departure to or from Hong Kong Economy fare (Booking class K) - All changes must be made before the ticketed flight date. Subject to HK$2,200 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.
  • Departure to or from Hong Kong Economy fare (Booking class P) - Non-changeable.
  • Departure to or from Philippines Economy fare (Booking class L/K/P) - All changes must be made before the ticketed flight date. Subject to HK$1,600 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.
  • Tickets are not transferable to another person.

For tickets sold on or prior to 27 February 2019, departure to/from HK:

Booking class L - Penalty of HK$1,800 applies plus fare difference. Service fees apply.

Booking class K/P - Non-changeable.

Booking class L is remapped from Global Saver Fare to Global Saver Max Fare, effective 28 February 2019.

For tickets sold on or prior to 15 March 2018, departure to/from HK:

Booking class K/P - All changes must be made before the ticketed flight date. Subject to HK$1,600 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.

For tickets sold on or prior to 26 April 2018, departure to/from Philippines:

Booking class K/P - All changes must be made before the ticketed flight date. Subject to HK$1,400 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applie

Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Baggage Allowance

  • Economy - 1 piece per person (max 23kg)
  • Premium Economy - 2 pieces per person (max 23kg per piece)