Together with United Airlines we're making it easier to get to the USA with more flight choices. And with easy connections you can discover all that the USA has to offer.
Our alliance with United Airlines covers flights between New Zealand and mainland USA, including connecting flights within New Zealand and the US. For our customers, it means easy access to more flights and more destinations.
You can select complimentary seats on United Airlines operated flights when booked as part of your itinerary through Air New Zealand. We do recommend that you pre-select seating on United Airlines operated services to ensure you are seated together with family and travel companions.
Complimentary Seat Select is available at any time after you have booked when you sign in to myairnz.
Air New Zealand and United Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points. Star Alliance Gold members (Airpoints™ Gold and Elite) also receive frequent flyer benefits, such as lounge access and priority handling at the airport.
For Airpoints™ and Koru member information, please see travel benefits with United.
If you are connecting to/from a United Airlines operated flight, please check your e-ticket for the baggage allowance that applies to each leg of your journey. Find more about baggage allowances for Airpoints™ Gold, Elite and Koru members on United Airlines operated flights.
Check-in, meals, entertainment, children and infants
At the airport, you check in with the operating airline. For check-in times and more, see Air New Zealand international check-in and United Airlines check-in.
For information on meals, entertainment, special assistance, and infant allowances, please contact the operating airline.
Young people and children travelling alone
For 12 - 16 year olds travelling alone on United Airlines operated services, we remind you to review United Airlines's unaccompanied minor policy. Whilst these passengers are permitted to travel on Air New Zealand operated services, differing airline policies may see them denied boarding whilst transiting between the Air New Zealand service and a service operated by another carrier.
For further information about your United Airlines flight
Visit the United Airlines website.
You can also download the United Airlines app for on-the-go details about your United Airlines flight including flight status information and on-board amenities.
United Airlines from:
United Airlines States 1800 864 8331
New Zealand 0800 747 400
Air New Zealand from:
United Airlines States 1800 262 1234
New Zealand 0800 737 000
Other countries +64 9 357 3000
*Subject to final regulatory approvals and crewing agreements.