Phone numbers
Contact Air New Zealand direct for help with reservations, general inquiries, baggage services and airport information relating to flights from Hong Kong to Auckland. Our friendly customer services team are here to help with all your inquiries.
Air New Zealand Airport Office
Baggage Service (Lost & Found): +852 2186 4430
Baggage Service (Lost & Found) Fax: +852-2382 4543
Baggage Service (Lost & Found) Email: baggage.services@jasg.com
Air New Zealand Cargo
Phone: +852 2769 8660
Fax: +852 2718 3552
Email: HKGcargo@airnz.co.nz
Office Hours
0900 - 1730 Monday to Friday
Closed on Saturday / Sunday / Public Holidays
SITA: HKGFSNZ
Ground Handling Cargo - Asia Airfreight Terminal (AAT)
Office Hours: 24 hours
Cargo Handling Exports Documents
Phone: +852-2949 7788
Fax: +852-2215 0803
Cargo Handling Imports Documents
Phone: +852-2949 7788
Fax: +852-2215 0050
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