The trans-Tasman experience

Enjoy greater flexibility when you fly with us between New Zealand and Australia.

To give you greater peace of mind and confidence, we've built flexibility into our trans-Tasman flights across all cabins. Whether you're flying between New Zealand and Adelaide, Brisbane, Cairns, Hobart, the Gold Coast, Melbourne, Perth¹, the Sunshine Coast and Sydney in Australia, we have the right seat for you.

Seats to Suit options

Our refreshed Seats to Suit offers greater flexibility and more choices to customers when flying between New Zealand, Australia and the Pacific Islands. The flexi options (worksflexi*, premiumflexi and businessflexi) allow customers to change their flights without any fee and receive a full refund if they cancel their flights. 

No fee flight changes:

  • Changes are permitted prior to departure for changes to the same class, same fare, same route of travel, regardless of the number of journeys/fare components changed. There is no fee for the changes, but a fare difference may apply.
  • There are no service fees when you make changes online.

Fully refundable

  • Cancellation is fully refundable with no refund fee payable if you cancel online before departure or where the flight is cancelled by Air New Zealand
  • You can still get a refund if you don't show up for you flight, however a $100 cancellation fee² applies.

* Note: economyflexi tickets are referred to as 'worksflexi' for cross-Tasman (AU-NZ) and Islands (PI-NZ) flights for some markets. If you have booked Economy, you may see this reflected as 'theworks' or 'worksflexi' in your e-ticket.

Choose the way you fly and find the right fare option that suits you.

Economy

 

economy

All inclusive experience with checked bag, meal service and free standard seat select

economyflexi

Full service option plus flexibility if you need to make changes


Carry-on bag (7kg)

economy

economyflexi


Inflight entertainment

economy

economyflexi


Checked bag (23kg)

economy

economyflexi


Meal and beverages

economy

economyflexi


Seat select (free)

economy

economyflexi


No fee flight changes

economy

economyflexi


Fully refundable

economy

economyflexi


More information can be found in the fare rules for economy and economyflexi.

Premium economy

 

premiumeconomy

Enjoy a luxury leather seat with more space, premium menu and more on Boeing 777 or 787-9 flights

premiumflexi

Premium Economy experience plus flexibility and is fully refundable


2xCarry-on bag (7kg)

premiumeconomy

premiumflexi


2xChecked bag (23kg)

premiumeconomy

premiumflexi


Premium check-in

premiumeconomy

premiumflexi


Priority boarding

premiumeconomy

premiumflexi


Premium meal and beverages

premiumeconomy

premiumflexi


Inflight entertainment

premiumeconomy

premiumflexi


Premium seating

premiumeconomy

premiumflexi


Seat select (free)

premiumeconomy

premiumflexi


No fee flight changes

premiumeconomy

premiumflexi


Fully refundable

premiumeconomy

premiumflexi


More information can be found in the fare rules for premiumeconomy and premiumflexi.

Premium economy is available on Air New Zealand operated Boeing 777 and 787-9 aircraft for travel between New Zealand, Australia and the Islands.

Business

 

businesspremier

Enjoy extra leg room, leather seats, premium menu and more on Boeing 777 or 787-9 flights

businessflexi

Business experience plus flexibility and is fully refundable


2xCarry-on bag (7kg)

businesspremier

businessflexi


3xChecked bag (23kg)

businesspremier

businessflexi


Premium check-in

businesspremier

businessflexi


Lounge access

businesspremier

businessflexi


Priority boarding

businesspremier

businessflexi


Fine cuisine and beverages

businesspremier

businessflexi


Inflight entertainment with premium headphones

businesspremier

businessflexi


Premium seating

businesspremier

businessflexi


Seat select (free)

businesspremier

businessflexi


No fee flight changes

businesspremier

businessflexi


Fully refundable

businesspremier

businessflexi


More information can be found in the fare rules for businesspremier and businessflexi.

Business service is available on Boeing 777 and 787-9 aircraft for travel between New Zealand, Australia and the Islands.

Frequently Asked Questions

What are the flexi fare options available for purchase when travelling between NZ, Australia and Pacific Islands?

What are the benefits of the new flexi fare options?

What changes are permitted if I purchase a flexi fare?

Do I receive a full refund if I cancel my flexi fare booking?

Can I mix flexi and non-flexi fares when booking?

Can I change my ticket to a flexi fare if I currently have a non-flexi fare booking?

Can I change my booked flight to a flexible fare option with my Airpoints Dollars?

1. The Seat fare option is not available to be booked on flights between New Zealand and Perth.

2. The fees are in the local currency of either the NZ or AU market, depending on the origin of the journey. If booking was made in markets other than NZ or AU, the fees in NZ dollars will be converted to local currency at time of change.