Flying with children and infants

We try to make travelling with kids as easy as possible, and fun too.

The services we provide for infants and children are based on aircraft types. To find out the aircraft type for your journey use our flight schedules.

Infant and child fares

Can I book a ticket for a child or baby online?

Yes you can! If the child will be travelling with an adult, just add them when booking your ticket. You’ll need to include their passport number on international flights.

You can’t book a ticket for an infant before their birth.

Instead, book your own ticket now, and then once your baby is born, call us to add him or her to your booking. Remember to have your booking reference handy.

Infant fares (under 2 years old)

An infant under the age of 2 years can travel on domestic flights within New Zealand for free or on international flights at 10% of the adult fare. In both cases, the infant is not allocated a seat and must be held by an accompanying adult, who is 15 years or older, except for flights to and from Canada where the adult must be 16 years or older. Only one infant per adult is allowed to be held. On Air New Zealand operated flights a second infant can travel in a seat on a child fare, if you provide an approved car seat or CARES child restraint system.

If you have made a reservation to travel with your infant on a domestic flight within New Zealand, your infant will not be issued a ticket or receipt as they do not pay a fare and will not occupy a seat.

Child fares (2-11 years old)

Child fares are for people aged 2 to 11 years inclusive. There are no child fares on NZ domestic or Tasman and Pacific flights. On our long haul flights, except for Business class, child fares are available at 75% of the adult fare. Some children may be booked to travel alone or otherwise must be travelling with an adult. Please check whether they meet the unaccompanied minors conditions.

Flights to/from Canada

All children under five years of age must be accompanied by a person who is at least 16 years old in accordance with Canadian law. Our airport staff will facilitate the allocation of seats for children under the age of 14 with accompanying adults during check-in in accordance with Canadian Law if seating hasn't already been pre-allocated.

Bassinets, car seats, strollers and prams


On international flights our Boeing 777-200, 777-300, and 787-9 aircraft may offer seats with bassinets that are:

  • Designed for infants up to 8 months old and 11.8kg (26lb)
  • Made up with sheets, a pillow and blankets
  • 73.66cm (29in) long and 34.29cm (13.5in) wide

If you’re booking online, just select a seat with a bassinet icon from the bassinet row. Not all seats in this row have bassinets, so please select carefully. You’ll be asked to confirm the infant will meet the age and weight limits when they fly. If it turns out they don’t, you may be asked to move and will not receive a refund on any seat select fee.

If you are travelling with an infant aged between 8 and 15 months who does not weigh more than 11.8kg (26lb), we may be able to allocate you a bassinet seat when you check in.

Car seats

Forward or rear-facing car seats can be used to restrain children up to 7 years provided the seat is:

  • Designed for the child’s weight
  • Equipped with a built-in restraint system
  • Approved for use in a motor vehicle
  • In good, safe working condition
  • Not wider than 43cm (17in)
  • Not higher than 48cm (19in) for rear facing or 65cm (25.5in for forward facing)

It should also display one of these manufacturing standards marks.

Safety logos

Car seats can’t be used in Business Premier™ lie-flat seats on all 777 aircraft.

This is because the Business Premier lie-flat seats are sideways facing therefore the seatbelt has an airbag in it.

For safety reasons, child booster seats and/or booster cushions are not permitted as they are designed to be used with a diagonal seat belt rather than a lap belt.

Approved alternatives to using a car seat inflight are:

  • The CARES child restraint system. CARES has been approved for use on Air New Zealand flights by the New Zealand CAA (Civil Aviation Authority).
  • The MERU TravelChair. The TravelChair is a postural support chair that has an adjustable headrest, footrest and body harness for children with disabilities who may not be able to use a standard car seat or airline seat without additional support. It is suitable for children from 3-11 years (depending on their size and weight), please note that there are some restrictions on how and where the MERU TravelChair can be used onboard, so please ensure you contact us prior to travel at or +64 9 255 7757 (please note call charges apply).

Please note: the Business Premier lie-flat seats are sideways facing therefore the seatbelt has an airbag in it. This means infant car seats and the CARES restraint system and MERU TravelChair are not able to be used in the Business Premier lie-flat seats on all B777 and 787 aircraft as it would impede the deployment of the airbag in the event of an emergency.

Use of non-aviation certified equipment

On board use of non-aviation certified products is prohibited on any Air New Zealand aircraft. This is due to safety concerns and potential reliability issues regarding our Air New Zealand products or furnishings. Included are the Fly-Tot, JETKIDS Bedbox and LegsUp leg hammock.

Single strollers.

Strollers and prams

Infants and children can take a stroller and/or car seat for no extra charge in addition to any other allowances, even if their fare does not include checked baggage.


Single strollers like this with a completely collapsible frame and seat will normally fit in the overhead locker on our 777-300, 777-200, 787-9 and A320 Domestic aircraft only. On our other aircraft they must be checked in because there is limited locker space. If the flight you are travelling on is full, airport staff may request that your stroller is checked in.

stroller checked in 160x182

Prams, three-wheeled jogger-style buggies and larger strollers do not fit in the overhead locker and must be checked-in on all aircraft.

Skycouch infant harness, belt & pod

Our award winning Skycouch is designed for young families flying long haul.

It's a more flexible seating arrangement that lets you sit, spread out or lie down. A private row with couch-style seating means more room to keep kids entertained, and less grabbing toys off the floor. Our Infant Pod lets you lay baby down, giving your arms a much-needed break.

Infant harness and belt

Our baby seat belt keeps them secure when the seat belt sign is on.

Your infant can safely:

  • Lay on the seat. They wear the harness, and a belt loops through and clips to the window seat.
  • Or sit on your lap. The adult's seat belt loops through the back of the harness so baby sits snug on your lap.

Infant harness size


< 5kgs

< 65cm


5 - 10kgs

65 - 85cms


10 - 18kgs

85 - 110cms

Infant pod

If you're travelling with an infant under two years, we can supply an infant pod. It's a secure place for baby to sleep, attached to your Skycouch. You can stay hands-free to flick through the movies, or open up a juice box for your older child.

To use the pod your infant must fit within the dimensions below.

Length: 700mm
Width: 320mm (at the head) and 220mm (at the foot)
Depth: 150mm

Both the harness and belt, and pod are free for Skycouch customers.

Find out more about Economy Skycouch™.

Meals and activities packs

Feeding your infant

  • You are welcome to bring your own baby food and feeding equipment on board
  • You can breastfeed at any time during the flight including during take-off and landing. This can also help to equalise the pressure in babies' ears
  • On international flights, our cabin crew are happy to prepare, heat and wash bottles whenever needed, but they don't have a way to sterilise them
  • For long haul flights, but not Tasman and Pacific flights, you can request a special infant meal when you book. For online bookings, please request this through the contact centre. Please do so at least 24 hours before your departure

Children's meals

Meals suitable for children 2 years and older are available on:

  • All long haul flights
  • Tasman and Islands flights when you select The Works, Works Deluxe, Premium Economy or Business Premier products

(No children's meals are served on our domestic flights within New Zealand.)

To book a children's meal for your child, select the children's meal option when you book your flights, or request it through the contact centre or your travel centre after you've booked. Please do this at least 24 hours before your departure.

Children's meals offered will vary depending on your departure location. For flights departing New Zealand, a selection of the following items will be offered. Please note the selection may vary on the day:

  • Main meal: Waitoa free range chicken tenders with roasted kumara and broccoli or penne pasta with beef bolognaise meal both meals served with Kapiti ice cream, cheese stick, fruit juice and fresh apple pack
  • Breakfast: cinnamon hotcakes with apple and raisin compote, fresh fruit salad , muffin and juice
  • Snacks: available on long haul only or to purchase on short haul - Rookie Cookie, potato chips and fruit juice

If your child has special dietary needs, pre-order special meals are available on our long haul international services. Please contact the contact centre for assistance at least 24 hours before your departure.

More information about self-catering and food allergies.

Where possible, the cabin crew serve children's meals before serving adults, so you can feed your child before relaxing and enjoying your own meal.

Kids' activities packs

When you book an international flight and order a children's meal we include a fun kid's pack.

Inflight entertainment

Children have their very own section with movies, TV programmes, games and audio books that are all suitable for little ones. Find out more.

Travelling with groups or with someone else’s child

Groups of children

To ensure the safety and wellbeing of children travelling together, we strongly recommend you travel with one adult for every five children.

Someone else’s children

If you’re travelling with someone under 18 years of age who is not your child, border authorities recommend you carry:

  • A consent document or letter signed by the child’s parent or lawful guardian
  • A copy of the child’s birth certificate

Important information for travel from a French Territory

Any passenger under 18 years old, that resides in a French Territory (excluding Noumea), must obtain authorisation to leave the country (known as an AST) for any journey outside a French Territory (excluding Noumea) without a parent or legal guardian.

They must be in possession of:

  • Their individual passport (with a visa, if applicable)
  • The permit to travel form ("l'autorisation de sortie du territoire" in French) signed by a parent or legal guardian
  • A photocopy of a valid identity document of the parent or legal guardian who provided his or her signature for the permit to travel form

Travelling in a different cabin

On Air New Zealand operated flights, except NZ001 London to Auckland and NZ002 Auckland to London, you can travel in a different class to your children on the same flight provided they:

  • Are at least five years old
  • Pay the adult fare for their seat
  • Are collected and cared for by you during any transit or stopover between flights

For flights with other airlines, including our codeshare and partner flights, please contact the operating airline.